Policies, terms & Conditions

Benson’s Restaurant Group and its subsidiaries and affiliates (collectively, “Benson’s,” “we,” or “us”), respects concerns regarding how information about you is used and shared, and we appreciate your trust that we will use and share information about you carefully and sensibly.  This Privacy Policy describes the types of Personal Information that we may collect about you, how we may collect it, how we may use it, who we may share it with and what choices you have regarding it.  This Privacy Policy applies to your use of our Internet and mobile Web sites, the Benson’s mobile application (the “App” or “Mobile Application”), your participation in the Benson’s Rewards Program (“Benson’s Rewards”) and other online services (collectively, the “Sites”), and other means by which we may collect information from you, including information you may provide to us other than on the Sites or via the App.  We encourage you to carefully read this Privacy Policy. By accessing and using the Sites, by participating in the Benson’s Rewards, or by downloading, installing, accessing or using the App, you agree that you have read and understand this Privacy Policy and that you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy.  If you do not agree with our policies and practices, do not use or access the Sites, do not participate in Benson’s Rewards and do not download, register with or use the App.

This Privacy Policy does not apply to any other websites or mobile applications or to information that may be collected by any other websites or mobile applications.  Other third parties (such as online reservation platforms or social media networks that you may use in connection with our Sites) may also use, collect and share information about you.  We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of other companies or other websites or mobile applications.  We encourage you to seek out and read the privacy policy of each website that you visit and each mobile application that you use.

Any access or use of www.bensonsrestaurantgroup.com constitutes acceptance of the following Terms & Conditions on your behalf. Acceptance means you will be bound to the terms in this agreement and any provisions made in the future. Benson’s Restaurant Group, LLC has the right to amend their Terms & Conditions and Privacy Policy at any time. It is your sole responsibility to check back frequently for updates and changes.

AGREEMENT OF ONLINE BEHAVIOR

You agree to not use this site or our services to undermine the integrity of the site or our services.

LIMITATION OF WARRANTY AND LIABILITY

You, the customer, agree to use our site and services completely at your own risk. There are no warranties given for any services rendered included but not limited to information, uninterrupted access or products provided. We disclaim any warranties concerning availability, accuracy, omissions, content of information, or suitable use of product. We disclaim any liability applying to service; deletion, omission, interruption, communication or transmission failure, unauthorized access to information or record, inability to access site, or computer virus pertaining to negligence, breach of contract, or any other form of action. We disclaim any liability applying to product; performance, defect, theft, destruction, or alteration pertaining to negligence, breach of contract, or any other form of action. This site nor its services nor any partners or affiliates shall be liable for damages caused by use of this site or its services.

Terms & Conditions

By shopping or visiting www.bensonsrestaurantgroup.com you accept the following terms of use:

  1. Electronic Communications - when you use our web site or send us email, you are communicating with us electronically. You agree to receive communication from us electronically. You agree that what we provide to you electronically satisfies any legal requirement stating that such communications must be made in writing.

  2. License - Benson’s Restaurant Group, LLC grants you a limited license to view and use this web site and not to download or modify it in part or whole. You are explicitly not granted permission to use data gathering tools, link directly to individual site elements, or otherwise exploit this web site in part or whole for commercial purposes. You are given permission to link to the home page of this web site only, but you may not use the Benson’s Restaurant Group, LLC logo in that link without permission.

  3. Your Account - It is your responsibility to keep your account login and password confidential. Benson’s Restaurant Group, LLC does not sell any products to children but rather to adults who can make purchases with a credit card. If you are under 18 years old, you may use this web site under the supervision of a parent or guardian. Benson’s Restaurant Group, LLC reserves the right to refuse service, delete accounts, remove and/or edit content, and cancel orders at their discretion.

  4. Risk of Loss – When we pass your order on to the shipping carrier, you assume the risk of loss of that order.

  5. Product Descriptions - Our product descriptions are as accurate as possible, but we do not guarantee that they are correct.

  6. Other Companies - Benson’s Restaurant Group, LLC does not assume any responsibility or liability for any third party services offered through our web site.

  7. Applicable Law - As it regards resolving any legal disputes, you agree that the laws of the state of Wisconsin govern these terms of use.
     

  8. Modification and Severability - Benson’s Restaurant Group, LLC reserves the right to modify these terms of use and our other policies at any time. If any of the terms of use stated herein are deemed to be invalid, that specific condition is deemed severable and does not affect the other conditions herein.

Liability Disclaimer

www.bensonsrestaurantgroup.com and any information found on the site or mobile app are offered for informational purposes only. Benson’s Restaurant Group, LLC is not liable or responsible for the availability, usefulness, or accuracy of the content made available or transmitted to this site. The information has not been verified by an outside source or authenticated either wholly or partially by Benson’s Restaurant Group, LLC Benson’s Restaurant Group, LLC is not responsible or liable for any misfortune, hardships, or injury resulting from the use of this site.

Privacy Policy

What Information Do We Collect?

Benson’s Restaurant Group, LLC is providing this privacy statement to insure its visitors our dedication to customer privacy. When you visit Benson’s Restaurant Group, LLC you can expect the following practices:

  • We do not acquire any personal information unless it is specifically volunteered to us

  • We do count the number of visitors, but do not acquire their personal information.

  • The information volunteered to us is only used to process transactions with a secured third-party merchant

  • We do use cookies and similar technologies to improve user experience, analyze traffic, and deliver targeted advertisements. You can disable cookies in your browser settings, but some features may not work properly.

Benson’s Restaurant Group, LLC only collects information provided by you, the website user, when you place an order for our products or services, register on our site or create a member account, subscribe to our newsletters, or fill out contact forms. Information collected through these methods include: name, email address, mailing address, phone number, or credit card information and billing address.

Any information collected from you while using our website may be used to: personalize your experience on our site, improve our website, improve customer service, or to process transactions. The information collected, whether private or public, will not be given, sold, exchanged, or transferred for any reason to another company or person without your consent, other than for the purpose of delivering the products or services purchased. The email you provide during purchase will only be used to update you on information regarding your order, to contact you about Special Discounts and News about Benson’s Restaurant Group, LLC

Personal Information You Provide

  • Contact Information: Name, email address, phone number, mailing address.

  • Reservation Details: Date/time, party size, special requests.

  • Loyalty Program Information: Account details, purchase history, points and rewards, birthday for promotional offers.

  • Gift Card Purchases: Purchaser and recipient name, email, and payment details.

  • Account Information: When you create an account in our mobile app or on our website.

Payment Information

  • Credit or debit card details used for orders, reservations, or gift card purchases (processed securely through third-party payment processors).

Automatically Collected Information

  • Device Information: IP address, browser type, device identifiers.

  • Usage Data: Pages visited, actions taken on our website or app.

  • Cookies & Tracking Technologies: For analytics, personalization, and advertising.

How We Use Your Information

We use the information we collect to:

  • Process reservations, orders, and gift card transactions.

  • Manage Benson’s Rewards accounts, points, and offers.

  • Communicate with you about your account, reservations, or orders.

  • Send promotional emails, SMS, and special offers (with your consent).

  • Improve our website, mobile app, and Services.

  • Detect and prevent fraud or unauthorized activity.

 How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Reservation platforms, payment processors, email and SMS marketing providers.

  • As Required by Law: When necessary to comply with legal obligations or protect our rights.

We do not share loyalty program activity or order history with third parties.

Cookies & Tracking

We use cookies and similar technologies to improve user experience, analyze traffic, and deliver targeted advertisements. You can disable cookies in your browser settings, but some features may not work properly.

Children’s Privacy

Permitted Users.  We do not specifically target the Services to children under 13 years old. If you are under the age of 13, you should only use the Services under the supervision of a parent or guardian. 

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

Your Choices & Rights

  • Marketing Preferences: You can opt out of promotional emails or SMS by following the unsubscribe instructions in any message or contacting us.

  • Access & Updates: You can request to review, update, or delete your personal information by contacting us at the email below.

  • State Privacy Rights: If you are a California resident, you have additional rights under the CCPA.

Links

If we have links to other internet based sites and we cannot be responsible for their privacy conduct. We do take care in the sites that we link to our own site and feel they take as much care in your privacy as we do.

Website Security Methods and Fraud Prevention

All transactions are conducted in a secure environment to protect against fraudulent observation and or use. We do not store your financial information on the web site such as credit card information.

Any credit card information, or other sensitive information, collected by www.bensonsrestaurantgroup.com is first transmitted to Secure Socket Layer (SSL) technology and then encrypted in transmission. All authorized persons are required to keep information accessed via our database confidential. At our discretion, orders received over the phone or internet may require photo I.D. verification.

 Contact us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: rewards@bensonsrestaurants.com
Mail: Benson’s Restaurant Group, 301 N. Broadway St., Milwaukee, WI 53202

 Copyrights

Copyright © Benson’s Restaurant Group, LLC 2025. All rights reserved. The materials on this website, including all text, images, graphics, design concepts and information, are protected by applicable copyright laws. Reproducing, copying, duplicating, publishing, distributing, or use of any information on www.bensonsrestaurantgroup.com, in whole or part, is restricted (except as provided by the Terms & Conditions of this site or with written permission from Benson’s Restaurant Group, LLC)

The Benson’s Restaurant Group, LLC Team

 

Modified: September 2025